CONTRACT SPECIFICS

Contractor:                   Sense Corp (txdbits@sensecorp.com)
Contract Number:         DIR-TSO-3827

We use our deep expertise in strategy assessment and technology modernization to help government agencies improve their processes and better manage oversight. Sense Corp works at all levels of government: federal, state, local, higher education and K-12. By providing solutions that address technology issues as well as organizational change, we help government agencies run more efficiently, ultimately saving taxpayer dollars.

Sense Corp is pleased to be able to provide services to State and Local government agencies under the Department of Information Resources Deliverables-Based IT Services Contract (DBITS). This contract vehicle benefits your organization by eliminating the request-for-proposal (RFP) process and accelerating service delivery against your immediate needs. This process saves your organization time and money allowing Sense Corp to contract directly with eligible entities, including Texas state agencies, public institutions of higher education, public school districts, or other local government entities.

Please refer below to find additional information about the services offered and how to place an order using this contract vehicle.

TECHNOLOGY CATEGORIES AWARDED

Application Maintenance and Support

Application Maintenance and Support includes the skills and requirements for supporting application systems, including troubleshooting, modifying, maintaining and enhancing legacy systems.  Application Maintenance and Support also applies to applications running in a production environment.

Examples of included services: research, analysis, design, programming, testing, documenting and implementing maintenance changes; correcting software errors; modifying reports and ensuring accurate report runs; making modifications to the applications and documentation; writing ad hoc queries; loading and applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery testing, planning and documentation.  Services may need to be available 24/7 or on an on-call basis.

Business Intelligence (BI) and Data Warehouse

BI enables an organization to perform in-depth analysis and includes, where required, data mining of detailed business data providing real and significant information to business users.  BI may include an integrated group of operational and decision support applications and databases. BI makes use of tools designed to easily access data warehouse data.  A data warehouse collects, organizes and makes data available for the purpose of analysis and gives organizations the ability to access and analyze information about its business. The function of the data warehouse is to consolidate and reconcile information from across disparate business units and IT systems and provide a context for reporting and analysis.

Examples of included services:  architectural design, extraction, transformation and loading of data sources; planning, assessment, product installation and tuning; prototype development, deployment, data cleansing, data mart development and support; data migration, integration with data mining; integration with business intelligence tools and/or systems; data scrubbing; data transformation; training and knowledge transfer.

Technology Upgrade/Migration and Transformation

Technology Upgrade/Migration may be required to increase business functionality, reengineer a business function, keep current with vendor upgrades or when upgrading existing technology. Technology Transformation may be accomplished by converting/migrating legacy applications to new technology either with or without new business functionality or it may include introducing new technology into the enterprise. Technology Upgrade/Migration may also include providing website content accessibility compliance.

Examples of included services:  assessments of the current application portfolio, evaluation of the technology assets before beginning technology transformation and Business Case development for justification of an initiative.   Also included are: technology transformations, which may include, appropriate Return on Investment (ROI), benchmarks and milestones.  The following activities may also be included:  planning, analysis, requirements development, proof of concept, deployment, implementation, integration, remediation, data migration, documentation, application programming and support services; and training support.

Information Technology Assessments and Planning

IT Assessments and Planning may include IT effectiveness, maturity, governance, project management and architecture. Strategic planning activities may include mission statement development, visioning and goals, objectives, and strategy development.  Tactical planning may require that actionable plans and roadmaps be provided.

Examples of included services:  IT assessments, including enterprise architecture; staff knowledge, skills and abilities (KSAs) assessments; bandwidth assessments, network performance and strategic and tactical planning. 

Application Development

Application Development means the development of new applications which may be mainframe, server, network-based, web-based or a combination.  The requirements for new applications may require interfaces to existing applications.

Examples of included services:  researching; analyzing; gathering requirements; designing; programming; testing; documenting and implementing; applying changes to the software language and/or database in which the application is written; providing corrections for production or any changes needed and participation in disaster recovery planning and documentation.

Independent Verification and Validation (IV&V)

Verification and Validation are independent procedures that are used together for in-depth analysis by checking that a product, service, or system meets requirements, independent oversight of SDLC processes and specifications and that it fulfills its intended purpose.

Examples of included services:  Validation of software design to meet system needs/requirements; traceability of safety critical requirements; design analysis of selected critical algorithms; and code analysis of mission-critical software components and the independent oversight and assessment of systems development life cycle (SDLC) processes (such as issue and risk management, requirements analysis, testing, data conversion etc.)

HOW TO ORDER

The value of any one SOW may not exceed $5 million including all extensions, renewals, and change orders. In order to be awarded a Purchase Order hereunder, Vendor(s) must respond, in writing, to a Statement of Work (SOW) for services as issued by Customers (State Agencies, Government Entity), consistent with the Terms and Conditions of the DIR DBITS Contract. Vendor(s) shall only respond to SOWs for Technology Categories which Vendor(s) have been awarded in the DIR DBITS Contract.

The following is a step by step process for executing a procurement from the DIR DBITS contract:

  1. Customer creates an SOW for release to vendor(s). The SOW must be complete, signed by an authorized representative of Customer and must be in the form contained in Appendix C. Appendix C – Statement of Work
  2. Customer Releases SOW to one or more approved DBITS vendor(s) of their choice in the selected category. Response timeline is at the Customers discretion.
  3. Customer evaluates response(s) and selects a vendor.
  4. Customer issues a Purchase Order referencing DIR contract number DIR-TSO-3827. Vendor understands that no work under any SOW issued by Customer shall commence until receipt of Purchase Order.

Some additional notes on the delivery and negotiation process:

  • Service provided under this Contract shall be based on the Statement of Work form set forth in Appendix C.
  • Customers may negotiate the terms and conditions of a SOW to suit their business needs, so long as the SOW terms and conditions do not conflict with or weaken the terms of the DIR DBITs Contract. Vendor shall perform its work in compliance with the DIR DBITS Contract and the agreed upon Statement of Work with Customer.
  • Customers purchasing services under the DIR DBITS Contract shall negotiate pricing directly with the Vendor in accordance with the Customer’s Statement of Work.

Reference:  For more information on the DIR Cooperative Contracts Program

Contact Information:

Please contact us for more information about our services and how to place an order.

Cindy Reed
Managing Director – Texas Public Sector
Sense Corp
2500 Bee Cave Road
Building 2, Suite 220
Austin, TX 78746
Phone: 512-787-4737
Email: txdbits@sensecorp.com