Sense Corp helps companies focus on operational excellence by looking at:
- Process Improvement
- Quality Focus
- Cost Management
To work through process improvement, we start with documenting and understand current organizational processes. We then help companies define improved processes, organization structures flows, responsibilities, and supporting technologies. We work with clients to determine the methodologies and approach best suited to help them (e.g. Lean, Six Sigma, Value Stream Analysis, etc.).
To achieve improved quality focus requires a comprehensive understanding of the customer perspective. We work with companies to document customer journey maps and score the full customer experience. We help companies document every customer touchpoint and help quantify what matters to the customer. We leverage our best-in-class customer experience frameworks.
To ensure that cost is managed appropriately, we help companies understand unit cost and develop profitability views across various dimensions. We help asset intensive companies understand where and how to best deploy their assets. We help organization functions understand how to manage their costs and thereby increase value.
By focusing on operational excellence, Sense Corp helps companies deliver differentiation.